5/5/2023 0 Comments Likert scale creator downloadOne of the more popular product survey questions is: “How often do you use the X feature?”. The Likert scale question lets you investigate your customers’ attitudes towards a particular product or service. Play with our CSAT survey template to see how it works! Product satisfaction survey The respondents need to pick on an answer from a 5-point-scale, ranging from “very satisfied” to “completely dissatisfied.” This type of survey will let you assess your audience’s general attitude towards your company, identify how polarized your audience is, and discover areas that demand improvement. This customer experience survey asks the respondents how satisfied they are with a company’s product and services. One of the most famous examples of the Likert scale survey is the Customer Satisfaction (CSAT) survey. Let’s go through a few most popular Likert scale examples. Likert scale surveys and questionnaires take many forms and concern different topics.
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